COVID 19 wreaked havoc on our world, and we will never forget those loved ones of ours lost to the pandemic, and the breakdown of almost every aspect of life. In the rebuilding of these broken down ruins, the National Health Service of the UK has used unique communication strategies and tools to manage their relationship with their patients; the people of the UK. Join this workshop to learn from recent history what tools and strategies large organisations used to effectively communicate urgent messages to large groups of people.